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Propane Grill Tanks & Cylinders Support

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Frequently Asked Questions

What is the size of a standard propane tank for a grill?

A standard propane grill tank is called a 20 lb. (pound) cylinder, or tank. Most mid-sized grills use 20 lb propane tanks. If you are unsure or have a non-standard sized tank, check your grill manufacturer's instructions for more detail.

How much propane is in my AmeriGas tank?
AmeriGas propane grill tanks contain a net weight of 15lbs of propane.
How long will my AmeriGas grill tank last?

Your 20 pound portable propane tanks usage time will depend on various factors:

  • Temperature and size of your grill
  • Energy requirement of your appliance
  • Demand on the tank (higher settings, colder weather, etc.)

For a standard mid-sized grill, a 20 lb propane tank should typically last about 15 hours.

How do I check for a leak in my propane grill tank?

It is important to inspect your cylinder and outdoor gas appliances for leaks. Do this before using them for the first time each season, as well as on a regular basis. This can be accomplished with a simple “bubble” test:

  1. Apply a solution of a thick soapy water to the connection(s) between the cylinder valve and the regulator outlet.
  2. Slowly open the cylinder valve and watch for bubbles.
  3. If bubbles appear, close the cylinder valve, tighten the connection, and repeat the process. If bubbles still appear, call your propane retailer immediately.
Which brands of propane grill tanks can I exchange?

We accept all brands of propane tanks and cylinders for exchange.

What do I do if I think my propane tank is leaking? 

If you smell gas or are experiencing signs of a gas leak immediately exit the premises and contact 800-805-0659 or 9-1-1 for immediate assistance. All gas leaks potentially pose a serious threat.

If the suspected leak is coming from a portable propane tank or grill tank, and it is safe to do so, turn off the cylinder valve, turning it to the right (clockwise). If you are unable to turn off the valve, immediately leave the area and dial 911 or call your local fire department. Before you use the grill again, have a qualified service technician inspect your grill and cylinder. It's best to move away from the source of the leak, and to ensure pets and people are not at close range.

Note: It is dangerous to touch propane as it will burn.

How do I connect my portable propane tank to my grill or other outdoor appliances?

Connecting your tank is simple. Visit our page to view step-by-step instructions.

The hand wheel on my grill tank won’t turn.
    If you are having trouble turning the hand wheel on your propane grill tank, please note:
    • The hand wheel should always be turned clockwise. If you need to loosen a jammed valve, a small dab of oil should do the trick.
    • NEVER use a wrench or other tool to attempt loosening a valve. This could break the valve and result in serious injury. 

    You may wish to exchange the tank if you are unsuccessful at turning the valve.

    What is the clanking sound I hear when moving my grill tank?

    Typically, this clanking sound is when the OPD valve hits the sides of the tank internally. This is not a cause for concern, but make sure you're following proper precautions when transporting your propane grill tank to ensure safe travel.

    What should I do if I am not getting any gas from my propane grill tank?

    There are several reasons why there may not be any gas coming from your tank. The following are common issues to troubleshoot.

    Check the Valve: The valve may be turned on all the way. The OPD device on your tank sometimes restricts gas flow in the case of a fully turned valve. Try doing one full turn, and then smaller turns as needed instead of tightening the tank all the way in an open position.

    Check the connector: The tank connector must be over an inch long to ensure a proper connection.

    Where possible, check the Regulator: If you have a faulty regulator, your gas flow will be disrupted and you will need a new hose with a regulator.

    If the issue is that your tank is empty, or if you cannot determine the problem-find an exchange location and give a new tank a try! 

    How do I recycle my tank when I'm done with it? 

    It's important that you never dispose of your propane cylinder by throwing it in the trash. Exchanging a tank is an appropriate way of recycling your old propane grill tank. Simply find a location near you to exchange your old tank, or contact us to to help you safely dispose of your propane tanks.