Turn the tank service valve hand wheel all the way to the right, so it is firmly in the OFF position.
Important information for customers impacted by Helene. More Information Learn more about the update for customers impacted by Hurricane Helene.
Important information for customers impacted by Helene. More Information Learn more about the update for customers impacted by Hurricane Helene.
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Turn the tank service valve hand wheel all the way to the right, so it is firmly in the OFF position.
Use either special leak detector solution or, in a pinch, use thick soapy water. Apply this solution to the connections between the cylinder valve and the regulator outlet.
If bubbles appear at these connection points, close the cylinder valve, tighten the connection, and repeat the process. If bubbles continue to appear, call AmeriGas immediately so we can help.
As long as it’s safe to do so, turn the hand wheel clockwise completely to the right, until it’s firmly in the OFF position.
If you cannot turn the hand wheel, leave the area immediately and dial 911 or call your local fire department.
Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
Do NOT try to use your grill again until you can determine what the problem may be. You can have a qualified service technician take a look at your grill, and either swap out your tank at a local AmeriGas retailer or contact us to see if there's a local office nearby to have your propane tank inspected.