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Commercial Propane Tank Information

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Frequently Asked Questions

How do I read my bulk-tank gauge?

Your tank gauge is located on the top of the tank, usually under a lid or hood which can be lifted up to view the gauge. Look for a gauge dial with numbers from 5 to 95. The numbers indicate the percentage of propane in the tank. When the level reaches to 30%, please schedule a delivery online or call customer service.

When should I request a delivery?

If you are a will-call or call-ahead customer, you should request a delivery when your tank reaches 30% to 40% to allow ample time for a delivery.

If an emergency or expedited delivery is required, additional fees may apply. You can request a delivery online through your MyAmeriGas account or by contacting us.

If you are enrolled in our Automatic Delivery Program, you do not need to contact us to request a delivery. We'll monitor your usage and automatically schedule deliveries when we estimate your tank is getting low. You can view your Estimated Tank Level and Estimated Days Remaining within your MyAmeriGas account. If you are running lower than expected, or if you tank reads 5% or below, submit a tank level update within your online account or contact customer service.

What services does AmeriGas offer?

AmeriGas Propane is a full service propane company. Year-round we provide reliable propane delivery services and more to homes and businesses across the country. In addition to propane delivery services, we offer propane system installation, maintenance, and installation. We provide our customers with 24 hour live customer care, online account management, and world class propane safety.

AmeriGas also provides portable propane solutions to power your home or your business when you're off the grid. This includes temporary heat for your construction site or your restaurants patio, and fueling work vehicles like forklifts. AmeriGas is also there with portable propane cylinders for your grill, which, for residential customers can easily be purchased or exchanged at one of our many locations.

About AmeriGas Services

What's the difference between Automatic and Will-Call delivery options?

Automatic Delivery is a free service where AmeriGas estimates your tank level and automatically schedules your deliveries. We forecast your demand based on the weather and your appliances, ensuring that you won't run out of gas. In normal use situations, there's typically no need to check your tank gauge and call for deliveries when you are an Automatic Delivery customer. While there is no additional charge to be an Automatic Delivery customer, you may need to meet credit terms.

As a Will Call customer you must monitor the level of propane in your tank and call to schedule a delivery whenever you are ready, or when the percentage falls to 30% to avoid running out of gas.

Learn more about your Delivery Options.

Why isn't my tank filled to 100 percent?

For safety, propane containers are only filled to 80% of their capacity. This is called the 80% fill rule. The 80% fill rule is a preventative safety measure against fluctuations that happen inside a tank. Propane, like water, will expand when heat is added to it. Propane, however, will increase in volume nearly 17 times greater than water over the same temperature increase. Filling the tank to only 80% allows for extra space in the tank to allow for this expansion. For more information on propane safety, please visit our commercial propane safety page.

What should I do before I dig near my propane tank?

In many cases propane gas lines run underground between your propane storage tank and your house or business. That’s why it is important for you to know exactly where your gas lines are located and to avoid digging in that area. If you are an AmeriGas customer and your home or business improvements include landscaping or exterior home improvement work, please contact us before you start digging. We will work with you to locate your propane gas lines and ensure that your renovations or grounds maintenance do not put your safety, or the safety of others, at risk.

Ready to power your business with AmeriGas propane?