Severe Winter Weather Alert
Severe Winter Weather Alert
Your health and well-being are what matter most.
AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unprecedented event. Many families are spending more time in their home than normal due to school closings, work from home, etc.; if you are on will call and have chosen to gauge your usage (vs. automatic deliveries), we suggest that you closely monitor your tank level to ensure your household continues to have propane supply.
You can count on us.
Our Company is fully enabled to support you during this challenging time, and we are not expecting any delivery suspensions or supply issues. We are working with our suppliers to ensure continuity of supply and leveraging our proprietary trucking, rail and terminal to compliment this effort. We will continue to be transparent and communicate with you promptly on continued developments and/or concerns.
We're here for you.
Through these uncertain times, we understand our customers may need support who have experienced a financial hardship due to the coronavirus. AmeriGas has suspended late fees for through 6/30/2020 for customers experiencing financial hardship from the coronavirus.
Payment programs we have in place to support you.
We offer various payment options for customers in need on a case by case basis. When it comes to payment programs, we know that one size doesn’t fit all. For our customers looking for a budget-friendly option, we recommend checking out our Convenience Pay Program that sets monthly payments for you, with no settle-ups or surprises. If you enroll today, your first payment isn’t due until the end of next month. Click to apply. Existing Customers can login to learn more about Convenience Pay.
Manage your propane activity anywhere, anytime.
Using MyAmeriGas, you can schedule a delivery, pay your bills, view account information, review past activity and update your contact information. Visit www.amerigas.com/about-myamerigas.
Precautions we are taking.
Recommendations for our customers.
Frequently Asked Questions
How do I sign up for MyAmeriGas online Account Management?
Visit www.amerigas.com/about-myamerigas. To create an online account, you will need your account number and zip code.
How can I schedule a delivery?
Will-call customers can request a delivery online at any time using your MyAmeriGas account. For customers with automatic delivery, you can also see if an upcoming delivery is scheduled on MyAmeriGas. Deliveries can also be scheduled through your local office.
Other than online, is there another way to pay my bill?
Checks may be mailed directly to the address on the remit portion of the invoice with the envelope provided with your invoice. You can also make a payment over the phone by calling (866) 243-5470 (press option 2 for payments). Please keep in mind the simplest and most convenient way to pay your bill is to go online through MyAmeriGas.
Do you offer any payment assistance?
It may help to know that AmeriGas typically accepts energy assistance payments. If you receive energy assistance, please notify your local AmeriGas office. Proof of assistance is required to be provided by any organization providing payment assistance. For your convenience, we've included information below regarding LIHEAP and 211 that may also be helpful.
Where can I find a propane cylinder exchange or refill location?
The location finder on our website enables you to easily find the closest cylinder exchange or refill location. Visit https://www.amerigas.com/propane-locations and click on the appropriate icon.