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We’re always looking for better ways to serve our customers and improve your experience with us. Rather than having to read the gauge on your tank to determine its fill level, this complimentary device will enable you to remotely view your propane tank level at any time and monitor your usage through your MyAmeriGas online account.
Combined with our Automatic Delivery program, you’ll never have to check the levels or worry about your propane delivery again, as we will monitor and fill your tank when it needs it. This comes at no added cost to you as a select customer.
What is the purpose of the tank monitor?
Your tank monitor will allow you to monitor the amount of propane in your tank from anywhere you can access your MyAmeriGas account. This allows you to have a better idea of your fuel consumption and prevents you from unexpectedly running out of gas. The monitor automatically notifies us to schedule a delivery when your tank reaches the reorder point.
What benefits are there to having this monitor on my propane tank?
The tank monitor gives you peace of mind knowing you have the ability to access your propane tank fuel level to avoid running out. It may also reduce the amount of deliveries, and allows you to track your consumption rate.
Will this monitor require extra maintenance from me?
No, AmeriGas will perform any necessary maintenance when deliveries occur.
Does the monitor need to connect to my location’s internet network?
No, the monitor communicates by cellular network technology. AmeriGas provides this connection at no cost to you!
How long does the installation take?
The installation of your tank monitor will take place in one day with the actual process taking less than 15 minutes. As long as we have access to your tank, you do not need to be present for the installation of the monitor on your tank.
What if the estimated installation date does not work for me or my tank is within a locked, secure area of my yard?
Call your local office and we will reschedule your tank monitor installation for a time that is convenient for you!
Where do you install the tank monitor?
The tank monitor is an attachment to the top of your existing tank. If your tank is below ground, the monitor may be installed out of sight below the dome or lid.
How do I activate my monitor?
Your monitor does not require activation on your part. Once it is installed, you simply login to your MyAmeriGas account to view you tank level. If you do not currently have a MyAmeriGas account, we recommend that you register for one here. (links to MyAMG login)
How do I access the data from my tank monitor?
From your computer, tablet, or mobile device, login to MyAmeriGas. Your tank monitor information is displayed on the homepage of your MyAmeriGas account. If you do not currently have a MyAmeriGas account, we recommend that you register for one here. (links to MyAMG login)
I didn’t see my tank level data on MyAmeriGas before I received a remote tank monitor?
Yes, but it's now better! The tank fill level displayed was previously estimated. With your new remote tank monitor installed, you will now see an actual reading sent directly from your tank monitor.
Does the tank monitor require regular inspection or safety checks?
The premium quality tank monitors that AmeriGas installs have long-lasting lithium ion batteries that will ensure dependability year after year. In addition to inspecting your tank before every delivery, you can be assured we'll also make sure your tank monitor is operating at its best. As always, if you have any questions, our 24/7 live customer care team is just a phone call away.
I already have my propane delivered by automatic delivery, how will a tank monitor change that?
We will more accurately know when you need gas and we will schedule your delivery accordingly. This means you are less likely to run out of fuel and you could experience fewer deliveries.
If I see that my tank is getting low, should I call and schedule a delivery?
Enjoy the peace of mind knowing that you can count on us to monitor your tank and arrange delivery when needed. Your tank monitor will alert AmeriGas when your tank is at the reorder point. When that occurs, we'll automatically schedule a delivery for you, so you don’t have to worry about it.