AmeriGas Propane Telemarketing Do-Not-Call Policy

AmeriGas is committed to maintaining the highest standards of ethical conduct in its marketing activities and to complying with all federal and state Do-Not-Call rules regarding telemarketing calls. It is the policy of AmeriGas to comply with current federal and state laws that regulate how we can contact individuals for telemarketing purposes, and continue the Company’s efforts to provide exceptional customer service.

Customer Frequently Asked Questions

Does AmeriGas Propane Have A Do-Not-Call Policy?

Yes. AmeriGas is committed to maintaining the highest standards of ethical conduct in its marketing activities and to complying with all federal and state Do-Not-Call rules regarding telemarketing calls.

Can I Place My Number On The AmeriGas Do-Not-Call List?

Yes. You can add your telephone number to the AmeriGas Do-Not-Call List by calling your local office or by visiting www.amerigasinfo.com. We will record your request promptly and update our internal Do-Not-Call List within 30 days after we receive your request. We will keep a record of your request for at least five years unless you ask to be removed from the list.

Can I Place More Than One Number On The AmeriGas Propane Do-Not-Call List?

Yes. If you have multiple telephone numbers, please tell us all of the telephone numbers you want to add to the AmeriGas Do-Not-Call List.

Should I Update My Information If It Changes?

Yes. If your information changes, please give us your new name, address, and telephone number so that we can update our Do-Not-Call list.

Will Placing My Name On The Do-Not-Call List Prevent Service-Related Calls?

No. Do-Not-Call lists concern telemarketing calls only. Being on our Do-Not-Call List will not prevent calls concerning appointments, service, billing, or other related issues.

Will Placing My Number On The Do-Not-Call List Affect My Service?

No. Placing your number on our Do-Not-Call List will not adversely affect your relationship with or service from us.

Can I Place My Number On The National Do-Not-Call Registry?

Yes. If you want to restrict telemarketing calls to your telephone number, you may add your number to the National Do-Not-Call Registry by calling 1-888-382-1222 (TTY 866.290.4236) or visiting www.donotcall.gov.

Will AmeriGas Still Be Able To Call My Number If It Is On The National Do-Not-Call Registry?

Yes. Federal telemarketing rules permit businesses to make certain telemarketing calls to customers even if their numbers are on the National Do-Not-Call Registry. If you have given your prior express written consent to AmeriGas, or have an established business relationship (as determined by applicable law) with AmeriGas, AmeriGas and its authorized agents may occasionally call the number that you provided to tell you about special offers and new services. If you want to restrict telemarketing calls from or on behalf of AmeriGas, you may add your number to our Do-Not-Call list.

Does AmeriGas Train Its Employees Regarding Its Do-Not-Call Policy?

Yes. AmeriGas monitors and enforces compliance with this policy. All employees whose duties involve making telemarketing calls are trained on Do-Not-Call rules, the use of the AmeriGas Do-Not-Call List, and this policy.

Can I Contact AmeriGas If I Have Questions?

Yes. If you have questions about the AmeriGas Do-Not-Call policy or believe that you received a telemarketing call in error, please contact your local office.