When expecting a propane delivery during cold winter months or during inclement weather follow these safety tips:
Delivering Propane in Snow and Ice
- Keep your driveway clear of snow for a width of at least 8 feet.
- Remember propane trucks are wider than most vehicles, and they also do not turn as easily, so just because you can fit, does not mean we can.
- Consider keeping gates all the way open if there is a chance they could freeze, be blocked by snow, or may not be able to open fully due to snow accumulation in the path of the gate.
- We do not want to bump, bend, or scrape your gate when we are driving through.
- If you have a hill at any point along your driveway, please apply salt or ice melt on the slope for any of the following conditions: if it is wet and low temperatures are expected, covered with packed snow, or has ice on the surface.
- Hills, even when small, can be hard for us to climb with a heavy propane truck. They can also cause our truck to slide after it is parked.
- Place salt or sand any icy patches where the propane delivery truck normally parks.
- Our drivers have to climb down 3-4’ to get out of the truck and onto your driveway. Even a little ice can take our feet out from under us, putting a halt to your winter propane delivery.
- Clear a walking path, or at least mat down the snow to create a path that is safe for us to walk along to get to your propane tank.
- We can’t see what is under the snow as we walk to your tank. In the past we have discovered sharp objects, slippery pieces of metal, tripping hazards, walls, obstacles, and even inground swimming pools. Any of these things could cause our driver to get hurt, and interrupt your important delivery.
- Even if there is no snow, make sure there is a clear walking path at least 3-4 feet wide in as close to a straight line as possible from the parking area to your propane tank.
- Propane delivery hoses are heavy, especially the farther we get from our trucks, making it hard to navigate tight spaces. The more room you give us, the better chance for a safe delivery.
Schedule Propane Delivery Early
- Keep track of how much propane is in your tank if you call for your own deliveries. It is better to call early so we can schedule you without delay.
Propane Emergencies & Safety
- Don’t hesitate to tell us if you think something is wrong. You should not smell propane in your home, so do not think that it might be normal if you do. Call us and report an issue.
- Never disconnect your propane tank and hook up a spare or small tank to get by. When a propane tank runs out of gas or is disconnected the piping system has to be checked to make sure there are no leaks caused by the interruption.