New Year New Services

Posted by Ashleigh B

First, happy New Year from all of us at AmeriGas.

For us 2016 starts with some very exciting news; we’ve launched online delivery services! You can now review your scheduled propane deliveries and eligible customers can place a delivery request online, all within your online account.

If you are enrolled in our Automatic Delivery service, you can manage your account from the comfort of your home. Virtually check your tank gauge, or estimated tank percentage, by logging in and selecting the Tank Information page. See when a delivery request has been automatically generated for your account by clicking on the My Deliveries link. Check your account anytime, anywhere. No need to call- now that’s worry- free service!

Not sure if you are enrolled in Automatic Delivery? Login to your account to and select Tank Information. If you see a gauge, congratulations–you are enrolled! If not, learn more and request to sign up for automatic delivery here.

If you are a call ahead, or will call, customer, you may be eligible to request a delivery online. Simply login to your account and select My Deliveries. We’ve created an easy process for you to request your delivery online. You can request a delivery online 24 hours a day, 7 days a week. Once you submit your delivery request, you’ll receive a confirmation and will be able to review your delivery request within your online account. We’ll have your request in our system and will be getting propane out to you! No phone calls needed.

Don’t forget about the other great benefits of enrolling online.

Here’s how to enroll:

1. Visit AmeriGas.com and select My Account.
2. Enter your account number (begins with a 2) and your billing zip code.
3. Enter your email address and set up your security questions.
4. Click on the verification link sent to your email address and you are ready to manage your propane account online!

 

We are always looking for ways to enhance your customer experience and are excited to continue to improve our online account management tools. Stay tuned, there’s more great updates to come in 2016!

*Please note customers who pay ahead are currently not eligible for online ordering. 

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