Manage your AmeriGas account online, with MyAmeriGas!
Once you register for your MyAmeriGas account, you'll have the option to view or pay bills, change personal information, schedule deliveries, and manage your preferences - including opting into text messages, enrolling in paperless billing, enabling Auto Pay, and more.
Below you will find common questions to help you navigate your online account.
In order to register your MyAmeriGas account online, you will need your account number.
Customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you are registered, you will also be able to find your account number throughout your online account.
Once you have your account number, setting up your account is as easy as 1, 2, 3!
- Identify yourself. The first step requires your account number and your zip code.
- Verify. In this step you will provide your name, phone number, and email address to confirm the account information.
- Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions.
To delete your account, select edit on the "My Profile" page. This action will only delete your online account and does not cancel your propane service. Please note, deleting your online account will not turn off Automatic Payments.
The account number can also be found on your paper bill. The number on the invoice left at delivery is NOT your account number. If you cannot locate the account number, we can provide it you by calling customer service at 1-800-263-7442. Once you have created a MyAmeriGas online account you will also be able to access your account number anytime using your online account.
Please note that for customers who became a customer through the "Get a Quote" process online, the email and password you set up during the quote process are your MyAmeriGas login credentials, and you should simply be able to log in without registering or entering your account number.
You can pay your AmeriGas bill online, easily! Start by visiting myamerigas.com and logging into your online account. If you do not already have an online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.
Yes, you can schedule a payment for a future date. Once you select the invoice you would like to pay, click “Pay Bills.” In the “Payment Details” screen, click on the payment date and select a date from the calendar.
Yes, you can use the same payment method for multiple accounts. Online billing will display the invoices for all your linked accounts. You will need to select each account individually to view that accounts invoice.
Yes. You can view up to 24 months of invoice history online.
Your Auto-Pay election can be viewed in the account summary page as "on" or "off". You can follow the prompts in payment setting to change your AutoPay election.
Price per gallon can be found in the detail of your bill. To view this, go to the "Account Activity" page and "View Details".
You can view the price per gallon for your prior deliveries by accessing your invoice history. Select “View Invoice” from the “Account Summary” page to access online billing. Click on the “Closed” tab to view your invoice history. Click on the pdf icon in order to view a detailed copy of your invoice.
To cancel or modify a scheduled payment, click on the “Payment History” tab and select “Modify” or “Cancel” under the Action column.
Please verify the email address associated with your online account is correct. You can view and modify your email address by selecting “User Profile” from the account menu. To add an email notification, click on “View Invoices” and then select the “Settings” tab at the top of the page. Click on “Notification Settings” and select the email notifications you would like to receive by checking off the appropriate checkboxes.
If you receive a notification regarding a new invoice, please login to your online account and view your unpaid invoices to confirm your balance. By selecting "Account Activity" you can view all billing activity. To view your complete invoice pdf, select view invoices or pay bill now.
Auto-Pay, or Automatic Payment, uses a saved credit card or bank account to automatically pay your invoices without you logging in or scheduling a payment. Auto-Pay charges your credit card or bank account the day your invoice is due.
Your Pre-Buy contract only includes propane delivery charges, including applicable taxes and fees.
The Account Balance displayed on the “All Account Activity” screen shows your current account balance, including all outstanding charges, recent payments, and credits. Invoices display your balance as of the date the invoice was generated. Other activities may have occurred on your account since an invoice was generated and will be reflected in your account balance shown on the All Account Activity Page.
Per your Convenience Pay agreement, your payment may adjust up or down every 90 days based on your propane usage. Adjustments are made so you may enjoy the convenience of monthly payments while avoiding large heating bills during heating season.
AmeriGuard isn't adjusted on a specific frequency but may be periodically adjusted to avoid the possibility a large settle-up payment or credit at the end of your current plan year.
If you’re an Automatic Delivery customer, confirm on the "Account Summary" or "Scheduled Deliveries" pages that you have a delivery pending. If an order is listed, we are working to fulfill your order and a delivery is scheduled or in the process of being scheduled. If you do not have an order listed and your current tank % is <10%, please contact customer service at 1-800-263-7442 for an urgent delivery. Please ask the office to review your usage factors for scheduling automatic deliveries to improve the accuracy of the system going forward.
Under "My Account", select the "My Contacts" option. From that page you can add or remove contacts, update personal information and preferences, and associate contacts with different accounts.
You can update your security questions on the “User Profile” page. On the “User Profile” page, click the blue edit button in the upper right corner and select “Update Security Questions” from the menu.
Yes, within 10%. Our system compensates for variations based on usage, the propane appliances in your home, combined with current weather patterns, to ensure timely deliveries are made. If you are an automatic delivery customer and notice a discrepancy and are not in danger of running out of propane, you may update your actual percentage yourself, within your MyAmeriGas online account. If the displayed estimated level is significantly lower than your actual tank level, please contact customer service to discuss adjusting the factors used by our system to improve the accuracy of the system going forward.