If you are located in parts of the US impacted by Hurricane Idalia, we do anticipate delays in completing propane deliveries in many of the affected areas, as we heed travel advisories and monitor conditions for safe deliveries. Please be aware that increased call volume may also affect hold times at our customer service center.
We know that this is a trying time for you, your family, and the entire community. Please know we are doing everything we can to restore service for you and the rest of our customers as safely, quickly and efficiently as possible. Thank you for your support, understanding, and patience.
Please review these important weather-related safety guidelines:
Prepare for Delivery
To help ensure our drivers can safely complete your deliveries, please check that your driveway is cleared of debris from the storm and that your propane equipment is unblocked and easily accessible. If you have underground propane tanks, make sure the tank access is visible.
To receive important updates about your service, please opt-in to text messages and email in your MyAmeriGas account online preferences.
Thank you for your patience and understanding during this weather event.
Upon returning home and/or after the storm, please exercise extreme caution. Call AmeriGas immediately at 800-263-7442 for any of the following reasons:
If you smell gas, leave the area immediately and call 9-1-1, then call AmeriGas at 800-805-0659 for emergency service.
If you were able to turn off your tank, or if there has been an interruption of service during the storm, AmeriGas will need to perform an inspection before restoring service and turning the tank back on.
If you see any signs of damage on your tank, piping, or regulators.
If you do not feel comfortable inspecting your own piping, tank, or regulators—our techs are trained professionals and can safely inspect the propane equipment.
If you smell gas or are experiencing signs of a gas leak immediately exit the premises and contact 800-805-0659 or 9-1-1 for immediate assistance. All gas leaks potentially pose a serious threat.