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MyAmeriGas Online Services Support

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Frequently Asked Questions

What services are available online, in my MyAmeriGas account?

With MyAmeriGas, our online account service, you can pay your bill, schedule a payment, view your scheduled deliveries, place an order (if eligible), sign up for Automatic Delivery, enroll in paperless billing and sign up for automatic payment. Plus more. Select My Account or Login to get started.

How do I create an online account?

In order to register your MyAmeriGas account online, you will need your account number.

Customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you are registered, you will also be able to find your account number throughout your online account.

Once you have your account number, setting up your account is as easy as 1, 2, 3!

  1. Identify yourself. The first step requires your account number and your zip code.

  2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information.

  3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions.

That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service.

What is my username or ID?
Your user ID is your email. If you don't recall the email you used to set up your account, you can verify your account with our customer service department by calling in and we can confirm the email address linked to your online account.
Is there a fee for paying online?
No, there are no additional fees charged for paying your bill online. The only fees charged to you will be those outlined in the AmeriGas Terms and Conditions.
Can I place an order online for propane delivery?
Yes, eligible customers can request a propane delivery online. If you are eligible to request a delivery online, you will see the "Request A Delivery" option within the Deliveries menu. If you do not see this option, please contact customer service to request a delivery. Note: If you already have an open order, you will not see an option to place an additional order.
Why can't I see propane prices online?

The price of propane fluctuates with the market and varies by geographical location. In order to provide our customers with the most accurate pricing, we ask that new residential customers get a quote and that existing residential customers review pricing online by logging into their account.

Commercial pricing has many variables, and quotes are done for each individual customer. You can contact our business team for detailed information.