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National Fire Protection Association (NFPA) Regulations
Safety Guidelines (English version)
Safety Guidelines (Spanish version)
Troubleshooting Tips
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Troubleshooting Your Propane Cylinder
With today’s propane cylinder safety valves, propane will no longer flow out of a cylinder simply by opening the hand wheel. Remember these tips:

  • Step 1: Make sure the cylinder service valve hand wheel is turned OFF (to the right) completely before hooking up to your grill or other appliance.
  • Step 2: Check that your Quick Connect Coupler (the fitting that couples to the cylinder service valve) is hand-tight on the cylinder valve before opening the valve hand wheel.
  • Step 3: If your grill’s regulator has left-handed threads, it should be tightened with a wrench (be sure not to over-tighten).
  • Step 4: If you do not have gas flowing to your grill, turn off your grill AND the cylinder service valve hand wheel, unhook Quick Connect Coupler from the cylinder valve and repeat Steps 1 and 2.
  • Note: Be sure to follow any manufacturers’ instructions for the appliance and follow all precautions.
Please refer to the complete list of Safety Guidelines at the following links:
Safety Guidelines (English version)
Safety Guidelines (Spanish version)

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