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AmeriGas offers our Strategic Account Customers many value-added benefits designed exclusively for their needs. These benefits allow AmeriGas to offer the best total value to our customers.

Building a lasting relationship with our customers is very important to all of us at AmeriGas. That's why, as a Strategic Account customer, you enjoy the benefit of having a single point of contact for all questions concerning your account. Your calls will not be transferred to various departments. Our Strategic Accounts Department strives to be a one-call resolution unit.

Automated Monitoring of Your Fuel Storage
AmeriGas can also monitor inventory levels at all your locations. Our forecasting system predicts when a delivery is needed so that you never run out of gas. It is the ideal system for commercial, industrial and recreational accounts, saving you time and money.

Safety
Safety is an integral component at AmeriGas. AmeriGas is committed to workplace safety, employee health and protection of the environment. We review the proper handling of our equipment with your employees and are available to instruct them on propane code requirements. Insurance, in some cases, may even decrease after employees are properly trained.

24-Hour Emergency Service
AmeriGas provides emergency and delivery service 24 hours a day 7 days a week through our Emergency Call Center. The Emergency Call Center is staffed with AmeriGas employees specifically trained to determine the nature of the call and to contact the appropriate personnel. With a simple phone call, a trained AmeriGas technician may be dispatched to solve the problem.

Summary Billing
AmeriGas will provide a centralized summary invoice documenting weekly or monthly volume, price and delivery information for each location. We'll save you money because you only need to issue a single check.

Customized Electronic Billing and Payment Options
Major Credit Cards Accepted
AmeriGas accepts American Express, Visa and MasterCard Corporate Purchasing Cards, as well as the Discover Card.

Cost savings from credit cards:
  • Your accounts payable department sends us only one monthly check
  • We can e-mail you a list of daily transactions that can be uploaded directly into your accounts payable system
  • AmeriGas pays all processing fees (except card membership fee)

Electronic Data Interchange (EDI)
We can set you up on Electronic Data Interchange, which automates your procurement, billing and payment process so that you no longer have to key data into your accounts payable system.

Electronic Funds Transfer
We can set you up on Electronic Funds Transfer (EFT), which automatically debits your account on a monthly basis and eliminates the high costs of processing checks.

Resale Customers
As an AmeriGas Strategic Account resale customer, we will provide you with the necessary sales techniques and training to help you build a profitable propane business. Some examples of our sales workshops include: "How to Build a Relationship with Your Customer," "The Value of Good Listening Skills," "Identifying the Needs of Your Customers," and "Handling Objections."

Our goal is to help you increase sales and generate additional revenue for your business. Our strong brand name, coupled with our resources and training, will give you a competitive edge. Furthermore, we will work with you to develop customized marketing programs.

Quality Management Team
Our Strategic Accounts Department has a quality control team to continually measure customer satisfaction. This team meets regularly to monitor key performance indicators, as well as evaluate the new account implementation process. Our team is committed to excellence, and is always researching new ways to improve efficiency so that we can better serve you, our loyal customers. Contact us at 1-800-853-6790, or send an email to strategicaccounts@amerigas.com or complete our Strategic Accounts Information Request form online.

For more information on using propane for motor (vehicle) fuel or industrial truck (forklift) applications, please click here.

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