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AmeriGas
offers our Strategic Account Customers many value-added benefits designed
exclusively for their needs. These benefits allow AmeriGas to offer the
best total value to our customers.
Building a lasting relationship with
our customers is very important to all of us at AmeriGas. That's why,
as a Strategic Account customer, you enjoy the benefit of having a single
point of contact for all questions concerning your account. Your calls
will not be transferred to various departments. Our Strategic Accounts
Department strives to be a one-call resolution unit.
Automated
Monitoring of Your Fuel Storage
AmeriGas can also monitor inventory levels at all your locations. Our
forecasting system predicts when a delivery is needed so that you never
run out of gas. It is the ideal system for commercial, industrial and
recreational accounts, saving you time and money.
Safety
Safety is an integral component at AmeriGas. AmeriGas is committed to
workplace safety, employee health and protection of the environment. We
review the proper handling of our equipment with your employees and are
available to instruct them on propane code requirements. Insurance, in
some cases, may even decrease after employees are properly trained.
24-Hour Emergency
Service
AmeriGas provides emergency and delivery service 24 hours a day 7 days
a week through our Emergency Call Center. The Emergency Call Center is
staffed with AmeriGas employees specifically trained to determine the
nature of the call and to contact the appropriate personnel. With a simple
phone call, a trained AmeriGas technician may be dispatched to solve the
problem.
Summary Billing
AmeriGas will provide a centralized summary invoice documenting weekly
or monthly volume, price and delivery information for each location. We'll
save you money because you only need to issue a single check.
Customized Electronic
Billing and Payment Options
Major Credit Cards Accepted
AmeriGas accepts American Express, Visa and MasterCard Corporate Purchasing
Cards, as well as the Discover Card.
| Cost savings from credit cards: |
- Your accounts payable department
sends us only one monthly check
- We can e-mail you a list
of daily transactions that can be uploaded directly into your
accounts payable system
- AmeriGas pays all processing
fees (except card membership fee)
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Electronic
Data Interchange (EDI)
We can set you up on Electronic Data Interchange, which automates your
procurement, billing and payment process so that you no longer have to
key data into your accounts payable system.
Electronic
Funds Transfer
We can set you up on Electronic Funds Transfer (EFT), which automatically
debits your account on a monthly basis and eliminates the high costs of
processing checks.
Resale Customers
As an AmeriGas Strategic Account resale customer, we will provide you
with the necessary sales techniques and training to help you build a profitable
propane business. Some examples of our sales workshops include: "How
to Build a Relationship with Your Customer," "The Value of Good
Listening Skills," "Identifying the Needs of Your Customers,"
and "Handling Objections."
Our goal is to help you increase sales
and generate additional revenue for your business. Our strong brand name,
coupled with our resources and training, will give you a competitive edge.
Furthermore, we will work with you to develop customized marketing programs.
Quality Management
Team
Our Strategic Accounts Department has a quality control team to continually
measure customer satisfaction. This team meets regularly to monitor key
performance indicators, as well as evaluate the new account implementation
process. Our team is committed to excellence, and is always researching
new ways to improve efficiency so that we can better serve you, our loyal
customers. Contact us at 1-800-853-6790, or send an email to strategicaccounts@amerigas.com
or complete our Strategic
Accounts Information Request form online.
For more information on using propane
for motor (vehicle) fuel or industrial truck (forklift) applications,
please click here.
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