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Terms and Conditions of Use

By using this blog site and submitting any comment, you agree to AmeriGas’ Legal and Privacy Statements.  Please review these documents prior to use.  Because those documents and these Terms and Conditions may change from time to time, we recommend that you check for updates periodically, as you will be bound by any revisions.  If you do not agree to these documents, you should not use this site.

In addition to the legal statements below, here are some guidelines you should know:

  • All comments may be reviewed for content and language and may be modified or deleted to meet AmeriGas standards.   We reserve the right to decide what to post in final form.  This includes removing posts, and whether we will respond to posts.
  • Please respect other users. This means that comments must not be inappropriate, abusive, contain profanity or be otherwise offensive.
  • Please stay on-topic. All comments must relate in some way to the post on which you are commenting.
  • We respect copyright laws. By posting, you represent that you have the right to share the material in your posts, including without limitation, trademarks and copyrighted material.
  • This is a public forum. Anything you post here may be shared in this forum, or in other worldwide media.
  • Because of the relatively informal nature of this blog, we avoid marking our trademarks at every instance.  However, we continue to reserve all rights in our trademarks.
  • Comments or opinions expressed on the blog are those of their respective contributors only. The views expressed on this blog do not necessarily represent the views of AmeriGas, its management or employees. AmeriGas is not responsible for, and disclaims any and all liability for the content of comments written by contributors to the blog.
  • Although we welcome feedback from customers, this blog is not intended to replace our typical channels for customer support.
    • For emergencies during normal operating hours, please contact your local AmeriGas office.  For after hours emergencies, please call our our National Customer Care Line at 1-800-GAS-4YOU (1-800-427-4968).
    • For the fastest response on billing or delivery issues, please directly contact your local AmeriGas office, which you can identify with the AmeriGas Location Finder tool.
    • To submit questions or comments regarding the quality of service you receive from AmeriGas, please click here, email us at customerfirstfran@amerigas.com, or contact our National Customer Care Line at 1-800-GAS-4YOU (1-800-427-4968).

Prohibited Conduct

You agree not to: (1) access or attempt to access any information, documents or material that you are not authorized to access through any means not intentionally made available through the Website; (2) disrupt or interfere with the security of, or otherwise cause harm to, the Website, material, documents, systems resources, accounts, passwords, servers or networks connected to or accessible through the Website or any affiliated or linked websites; (3) access or use the Website in any manner that could damage, disable, overburden or impair any AmeriGas server and/or server used by AmeriGas in connection with the Website or any network(s) connected to any AmeriGas server and/or server used by AmeriGas in connection with the Website; (4) use any material or documents in any manner that infringes any intellectual property rights or other rights of any party; (5) transmit unsolicited or bulk communications to any AmeriGas account holder or to any XXXX.com email addresses or other e-mail addresses associated with AmeriGas; (6) post or otherwise submit any software, programs or files that are harmful or disruptive of another’s equipment, software or other property, including any corrupted files, time bombs, Trojan Horses, viruses and worms; (7) disrupt, interfere or inhibit any other user from using and enjoying the Website or other websites, material, documents or services associated with AmeriGas; (8) violate any applicable laws or regulations related to the access to or use of the Website,  and/or any portion thereof, and/or engage in any activity prohibited by this Agreement; (9) prepare, compile, use download or otherwise copy any user information and/or usage information or any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such information to any third party; (10) engage in any chain letters, contests, junk e-mail pyramid schemes, spamming, surveys or any other duplicative or unsolicited messages (commercial or otherwise); (11) use any robot, spider, or other such programmatic or automatic device, including but not limited to, automated dial-in or inquiry devices, to obtain information from the Website or otherwise monitor or copy any portion of the Website; (12) scrape or harvest any webpage, including but not limited to any material or information; and/or (13) use any AmeriGas domain name as a pseudonymous return email address.

Use Policies for Online Communities

AmeriGas may offer opportunities to participate in online forums such as message boards, or product reviews (collectively “Online Community”).  AmeriGas asks that you respect our Online Community and participating individuals.  Your conduct should be guided by common sense and basic etiquette.  Any opinions, advice, statements, or other information that constitutes part of the content expressed or made available by third parties on the Online Community are those of the respective authors or producers and not of AmeriGas, its shareholders, directors, officers, or employees.  We may review and delete any content, in whole or in part, that in the sole judgment of AmeriGas violates this Agreement or which might in AmeriGas’s sole discretion be offensive, illegal, or that might violate the rights of, or harm any third parties, but AmeriGas is under no obligation to do so.  AmeriGas does not guarantee the accuracy, integrity or quality of material submitted by third parties participating in the Online Community.  Under no circumstances will AmeriGas, its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Online Community. It is your responsibility to evaluate the information, opinion, advice, or other content available.

You agree that you are responsible for any posts that you make, and for any consequences thereof. You may only post and/or transmit information using your legal name. To further these common goals when posting any material to any Online Community, including without limitation, any statement or other content, or otherwise participating in the Online Community, you agree not to:

  • Post and/or transmit any material that is unrelated to the subject matter of the Online Community;
  • Violate the rights of AmeriGas or any third party (including rights of privacy and publicity);
  • Post and/or transmit any material that is or deemed by AmeriGas to be  defamatory, libelous, false, misleading or inaccurate, obscene, pornographic, indecent, abusive, vulgar, violent, bigoted, illegal, racially offensive, hateful, harassing, profane, sexually oriented, threatening, offensive, invasive of personal privacy or sexually graphic or explicit;
  • Post and/or transmit information that promotes or facilitates illegal activities or piracy;
  • Post and/or transmit any material (i) that you don’t have the right to post or transmit under applicable law, including copyright, trademark, trade secret or securities laws, or (ii) in violation of your obligations any third party, including nondisclosure agreements;
  • Post and/or transmit without authorization people’s private and confidential information such as credit card numbers, social security numbers, and driver’s and other license numbers; or
  • Falsely state or otherwise misrepresent you affiliation with a person or entity.

Digital Millennium Copyright Act Notice Policy

We respect the intellectual property rights of others, and ask you to do the same.  It is our policy to terminate the access privileges of those who are repeat infringers of the copyright rights of others.  If you believe that your work has been posted on the Website in a way that constitutes copyright infringement, please contact us at the address below and provide the following information: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed, and identification of the URL or other specific location on the Website where the material that you claim is infringing is located; (3) your address, telephone number, and email address; (4) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

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