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FYI

Safety Is Our Highest Priority

Propane is a safe, efficient and environmentally friendly energy source when properly stored, transported, handled and used, and that’s why AmeriGas places so much emphasis on safety.

As part of our Safety Beliefs and Principles, the Health and Safety of People, including customers, employees and communities that we serve is “Valued Above All Else.”

Our safety commitment is an ongoing mission that extends to everything we do.  Here are just a few examples:

  • Fully trained AmeriGas employees are available 24/7 with just one call to the local office; of particular importance if you need emergency service during off-hours.
  • Field employees receive ongoing education as prescribed by the National Fire Protection Association and State & local authorities, and participate in the Propane Education and Research Council’s Certified Employee Training Program.
  • We strictly follow system leak-check requirements for interruptions of service and new service situations to insure your system is leak free.
  • We require gas system performance tests to ensure continuous propane flow and system efficiency.
  • Our bulk installations adhere to the NFPA standards to bury outside propane line a depth of 12” or more to protect it from damage.
  • Delivery representatives perform a visual inspection of the propane installation with every delivery before beginning transfer of product.
  • Field employees perform a Personal Risk Assessment to identify hazards to themselves and those around them before starting any task.
  • AmeriGas delivery vehicles are equipped with remote shut-off devices that enable cut-off of the propane flow from a distance.
  • Field delivery and service vehicles are inspected twice daily and maintained routinely to ensure safe operation on the highways.
  • Field employees are thoroughly screened including drug testing, background & fitness checks as well as required Department of Transportation and TSA screenings.

We don’t just talk about safety, we live it.  When it comes to your comfort and security, and yes, possibly even your safety, why settle for anything less?

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2 Comments

  1. Craig Shinneman
    Posted February 7, 2012 at 4:33 pm | Permalink

    Amerigas told my widowed mother no Gas. My step-father died on the 2nd of this month, my Mother buried him on the 6th of this month. On the night of the 6th of Feburary she ran out of propane. She called the local office for some fuel and if they could bill her for she is out of money from the expence of burring her husband of 40 years, the local office said it is againist corparate policity to bill her. My parents have been Amerigas customers for 29 years, I quess no ticket no laundry. Thank You Corporate America, you are so understanding about my Mother’s Plight

  2. Posted February 10, 2012 at 2:12 pm | Permalink

    Hi Craig, Please email your mother’s account details to customerfirstfran@amerigas.com so we can assist. Thanks!

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  1. [...] Over the years AmeriGas has added many programs and options in an effort to keep up with the times and exceed expectations.  Today we are more convenient, more reliable and more responsive.  We offer more choices and employ more processes to ensure world-class safety standards. [...]

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